Ready-to-wear products are shipped in 24 hours upon placing an order and delivered within 7 working days while Customised Orders are delivered in 15-21 working days upon placing an order as per the customer’s measurements. In case for a placed order and unavailable material whole order amount will be refunded.
Sometimes it takes even less time, but once in a while it may happen that the shipment may take an additional of 10-15 working days to arrive due to many reasons, chief of them being late dispatch done from the designer’s end because of valid reasons.
This is because some of our designers live in outstation cities and hence in order to keep a strong check on the quality of these products, we ask them to send us these products first to our warehouse where we inspect the quality of these items in real time, before making a final dispatch to our customers. This helps us become certain that the products we ship are assured for their quality and are undamaged, unused, non-defective and matching their original description, size and photo. Hence, you don’t have to go through the hassle of returning the item for whatsoever reason except in the case of the damaged product and its packaging during transit or size mismatch. For customized orders, we do not accept any returns as the products have been tailor-made as per the dimensions and other details as given by the customers themselves either through a phone call, email, or any other electronic medium.
For more details, please see our shipping and delivery policy